Help Center
FAQ
Quick answers to the questions we hear most.
Last updated: October 2026
Does shipping cost extra?
Most products ship free in the US. Ball packs of 36 or more, lacrosse walls and CURV backstops carry a shipping charge, shown at checkout. Shipping details.
Can I return something?
Yes, within 30 days of receipt if it is unused and in the original packaging. Damaged or defective items are replaced. Returns policy.
What does the warranty cover?
Our warranty covers manufacturing defects. Full warranty terms.
Which lacrosse balls should I buy?
We sell practice balls and NOCSAE game balls, smooth or textured, in packs of 12 to 120. Build your pack on the Lacrosse Balls page; larger packs lower the price per dozen.
Do you offer team or wholesale pricing?
Yes. Apply on the Team & Wholesale page or email sales@crankshooter.com.
Where are assembly instructions?
On the Instruction Manuals page.
How do I reach you?
Call 1-855-529-7468, email support@crankshooter.com, or use the contact form.
Questions?
Email support@crankshooter.com and a member of our team will help you out.